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    Media 

    Jill Raff, EX2CX Expert
    Resiliency in CX

    Customer Driven with Chad McDaniel
    Driving Internal Engagement with Results -
    Michelle Brigman, CX Director for 7-Eleven

    Moves the Needle Podcast
    Learning & Innovating for Customers

    Medallia Case Study
    Put Customer Experience at the heart of convenience

    Medallia MasterCast
    7-Eleven: Improving the Service Experience
    *Requires Registration

    Customer Contact Week Podcast
    Citi on letting the voice of the customer cs drive strategy

    Citi's Michelle Brigman: Don't just hear your customers - Listen

    Words of Mass Disruption Podcast
    Episode 108: Digital DNA in the C-Suite

    ServiceNow
    7-Eleven provides customers the rapid help they seek on the channels they prefer

    Fast Company
    How Dell has reinvented itself

    Stevie Awards
    Dell Listening & Command Center

    Adobe Technology
    Use the right technologies to unify your retail shopping experience
    *Requires Registration

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